The leak nobody talks about

You already quoted the job.
RoadMode helps you win it.

RoadMode is the estimate-to-review operating system for HVAC, plumbing, electrical, and roofing shops. It shows which customers are buying, why they are hesitating, and the exact next action to take — then carries the job through scheduling, Job Won, review recovery, referrals, and customer care.

Start 14-Day Live Trial See How It Works
No CRM migrationNo customer list upload
Texts from your phoneNo spam filters. No per-text fees
Founder-led setupConfigured by hand for your trade

This is the actual product behavior — buyer signals firing as the customer acts.

Built for TradesPlumbing, HVAC, electrical, and roofing shops
No Heavy CRM SetupStart with open quotes, not a migration project
Quote Recovery FirstRecover work you already paid to earn
Reviews IncludedWon jobs turn into review requests
The real leak

Open quotes die quietly between estimate sent and job won.

The customer does not always say no. Sometimes they click the quote three times, forward it to a spouse, check financing, and still get lost because nobody knows they are warm.

$8,954Replacement quote viewed 4 times
Hot
$2,850Water heater quote silent 4 days
Going cold
$11,200Roof repair forwarded to spouse
Decision maker

Why owners lose it

The shop already earned the opportunity. RoadMode helps protect the gap where most follow-up breaks down.

✓The tech moves to the next job.
✓The office gets buried under calls and schedule changes.
✓The owner cannot see which quotes are still alive.
✓The review ask gets forgotten after the job is won.
6open quotes going quiet
$17,100quoted work at risk
Minutestexts get seen — emails get buried
1 jobcan cover months of RoadMode
See it work — real product, no video required

How RoadMode turns a quiet estimate into a booked, reviewed job

Four steps, about twenty seconds of your day. This is the actual RoadMode workflow — from the moment you quote the work to the 5-star review after the job’s done. No CRM, no data-entry marathon, no mystery texting number your customers don’t recognize.

1
20 seconds from the truck

Log the estimate

Capture the customer, quote, job details, findings, recommended next step, and photos in about 20 seconds. RoadMode creates the private Visit Summary and prepares the first follow-up.

RoadMode mobile Log an Estimate form with customer details, quote amount and photo upload
2
Buyer-intent radar

Watch buyer intent

RoadMode tracks repeat views, financing activity, questions, decision-maker shares, section engagement, approvals, and scheduling signals. The owner sees who deserves attention now — not a vague follow-up list.

RoadMode Buyer Signals showing customer intent, financing, questions and decision activity
3
Next-action engine

Work the next action

The Next Steps carousel and Today’s Money Brief put the highest-value action at the owner’s fingertips: answer the question, send the text, confirm the schedule, reschedule, or mark Job Won.

RoadMode Next Steps carousel showing scheduled job and Mark Job Won action
4
Review & service recovery

Recover the review

Completed work moves directly into Review Recovery. Send the review text from the business phone, capture feedback, surface low ratings in Customer Care, and protect the relationship until the issue is resolved.

RoadMode Review Recovery queue showing review text ready to send
Start Your 14-Day Trial

Texts from your phone · nothing to migrate · founder-led setup

What the big platforms don’t do

The big platforms manage the job.
RoadMode watches the buyer.

RoadMode does not replace dispatch or invoicing. It owns the revenue gap between estimate sent, customer decision, scheduled work, Job Won, review, and service recovery.

Buyer-intent radar

Know who is active right now

Repeat views, financing activity, customer questions, decision-maker shares, approvals, scheduling, and meaningful page engagement create an explainable intent score — with the reason shown.

Next-action engine

One customer. One next move.

The Next Steps carousel sorts work by urgency and value. Answer the question, send the first text, confirm the schedule, reschedule, or mark Job Won without digging through the app.

Today’s Money Brief

The opportunities that matter today

RoadMode summarizes the top opportunities, what changed, what may be blocking the sale, and the next action. The owner starts with the money, not a dashboard full of totals.

Text-first communication

Texts from your business phone

RoadMode prepares the message and opens the phone’s native Messages app. Email is sent quietly as backup, and the conversation remains attached to the customer workspace.

Customer photos and proof

See what the customer sends

Customers can securely send equipment, damage, model-number, and access photos from their Visit Summary. The owner sees the gallery inside Pipeline and Customer Care.

Review and service recovery

Win the review. Recover the relationship.

Review requests are created from completed jobs. Positive feedback can move to Google; low feedback opens a Customer Care case with the conversation, rescheduling, and close-case workflow.

Run your own numbers

The 60-second leak check.

Quick estimate: three simple inputs. No signup needed — your result appears right here. The full calculator lets you adjust close rate and recovery assumptions.

Kevin English, Founder of Wrench Grid

Kevin English

Founder · Wrench Grid

“RoadMode was built for trade owners who already quoted the job and need a simple way to stop the money from slipping away.”

Read the Founder Story Connect on LinkedIn
Founder trust

A real person behind the recovery system.

RoadMode was built after seeing how much money small trade businesses lose after the estimate is already given. The phone rings, the tech shows up, the quote gets sent — then the follow-up depends on memory, sticky notes, missed texts, or whoever has time that day.

Wrench Grid built RoadMode to give small plumbing, HVAC, electrical, and roofing shops a simple way to see which quotes are still alive, who needs follow-up today, and when to request the review after the job is won.

No call centers. No mystery agency. No bloated software pitch. When you reach out, you are talking to the team building the system.

What happens first

Your first 14 days will be simple.

Wrench Grid provisions the workspace, verifies email and site readiness, and guides the owner through the first real estimate. The 14-day test begins only when RoadMode is ready to use.

1

Day 1

  • Wrench Grid completes the backend setup
  • RoadMode workflow is configured for your shop
  • Onboarding and light training are completed
  • The system is ready to use with real open quotes
2

Days 1–6

  • Send follow-up texts and emails
  • Watch buyer signals and customer activity
  • Use hot-customer and going-cold alerts
  • Read the Daily Money Brief to know who to text or call first
3

Days 7–14

  • Mark jobs won or lost
  • Request reviews from completed work
  • Measure recovered opportunity
  • See what RoadMode is bringing back
The second engine

Win the job. Then protect the review and the relationship.

RoadMode turns completed work into a review workflow, while low feedback becomes a visible service-recovery case instead of disappearing in an inbox.

✓
Zero re-typing. Mark a job Won and the review request creates itself — name, phone, job type already filled. One tap to send.
💬
The ask goes by text. It opens in your own Messages app, from the number they saved when you were in their driveway. Read in minutes — never in a spam folder.
🛡️
Feedback first, Google second — the compliant way. Every customer gets the Google review option (no rating-gating, so you stay inside Google’s and the FTC’s rules). Low ratings alert you instantly and privately, so you can make it right before it ever goes public.
🔔
Nothing slips. Pending reviews are tracked in your Buyer Signals and the morning Money Brief, and your phone buzzes the second feedback lands: “Great news — Harry left 5 stars.”
Simple pricing

Start with one user. Add the crew when you need it.

Start with a 14-Day Live Trial on real estimates. Founding 10 shops get Implementation & Launch waived. If you continue after the trial, your monthly subscription begins. No contract. Cancel anytime.

FOUNDING 10 OFFER
Implementation & Launch waived for the first 10 RoadMode shops. Try RoadMode on real estimates for 14 days. Continue only if it earns a place in your workflow.
10of 10 spots remaining

RoadMode Starter

For a solo owner, comfort advisor, estimator, or office user who wants every open quote followed up until won or lost.

$299/month
$499 Implementation & Launch$0 · Founding 10
  • 1 user included
  • Estimate follow-up engine (text-first + email)
  • Customer Visit Summary pages with photos & one-tap approve
  • RoadMode phone screen for the primary user
  • Automatic review request after every won job
  • Monthly recovery report
Start 14-Day Live Trial

14-Day Live Trial. Founding 10: $499 Implementation & Launch waived. If you continue after day 14: $299/mo for 1 user. Cancel anytime.

Most shops choose this

RoadMode Growth

For owners who want buyer intent, hot-customer alerts, review visibility, and a daily money brief for the quotes most likely to come back.

$599/month
$999 Implementation & Launch$0 · Founding 10
  • 1 user included
  • Everything in Starter
  • Live buyer-intent scores & hot-customer alerts
  • Going-cold loss-prevention alerts
  • Objection library — suggested replies in one tap
  • Spouse-forward & financing-click tracking
  • Phone push notifications + Daily Money Brief
  • Review request tracking + low-feedback alerts
  • Referral pages with tracked opens
  • Win/loss reasons report (“why we lost it”)
Start 14-Day Live Trial

14-Day Live Trial. Founding 10: $999 Implementation & Launch waived. If you continue after day 14: $599/mo for 1 user. Cancel anytime.

RoadMode Pro

For shops with a crew that need RoadMode across the team and an owner scoreboard for follow-up, reviews, and recovered work.

$1,299/month
$1,499 Implementation & Launch$0 · Founding 10
  • Up to 3 users included
  • Everything in Growth
  • Multi-user RoadMode access & owner dashboard
  • Team follow-up visibility and leaderboard
  • Review request scoreboard + review recovery visibility
  • Custom-branded portal domain
  • Priority support (same-day)
  • Quarterly recovery review call with the founder
Start 14-Day Live Trial

14-Day Live Trial. Founding 10: $1,499 Implementation & Launch waived. If you continue after day 14: $1,299/mo for up to 3 users. Extra users are $99/user/mo.

The 90-Day Trade Pipeline GuaranteeThe math: one recovered repair, replacement, install, roof, panel, water heater, repipe, or service upgrade estimate can cover months of RoadMode. If RoadMode doesn’t help your trade business — plumbing, HVAC, electrical, or roofing — win back at least one quoted job in 90 days, tell us and we’ll work with you until it does, or help you export your data and walk away clean.

Straight talk

Built for shops that run on calls, texts, and memory.

✓ RoadMode is for you if…

You quote HVAC repairs, AC replacements, changeouts, maintenance recommendations, water heaters, repipes, sewer lines, panel upgrades, roofs — any high-ticket estimate — and follow-up depends on somebody remembering. Built for plumbing, HVAC, electrical, and roofing shops — anywhere high-ticket estimates go quiet.

Completed jobs don’t consistently turn into Google reviews.

You want the follow-up handled without adopting a heavy CRM, uploading your customer list, or paying per text.

✗ Skip it if…

Your team already lives in ServiceTitan, Jobber, or Housecall Pro every day and every quote is followed up until won or lost.

You want fully automated texting from a software number — RoadMode deliberately sends from your phone so texts always land and always get answered.

Questions owners ask

Before you start

Does this replace ServiceTitan, Jobber, or Housecall Pro?
No — and it doesn’t try to. Those platforms run your dispatch and invoicing. RoadMode owns the one thing they’re weakest at: what the customer does between “estimate sent” and “booked,” and turning that into your next move. Plenty of shops run RoadMode alongside a CRM just for the intent radar and review engine.
Do customers get texted automatically?
No, and that’s deliberate. RoadMode prepares the message and opens your phone’s own texting app — you tap send. That means texts come from the number the customer met on the job (so they get read and answered), and you never touch carrier registration, per-message fees, or spam filtering. Everything else — emails, tracking, alerts, scheduling — is automatic. And you decide whose phone sends: most owners keep all customer texting on the owner or office line, so techs never text from personal numbers unless you want them to.
What if the business uses an office phone instead of a mobile phone?

RoadMode can still use the office number as the public business number for calls and customer records. For outbound RoadMode texts, choose one authorized mobile phone — usually the owner, dispatcher, or office manager — and send from that phone’s native Messages app. If the office line already supports SMS through the phone provider, that SMS-enabled line can be used instead after testing. Do not replace the established office number or change the number shown on trucks, websites, or business cards. During setup, Wrench Grid confirms which number receives calls, which device sends texts, and who is responsible for the action queue.

How do the phone notifications work?
Turn them on in RoadMode’s alert settings. When a customer approves, asks a question, requests a time, taps financing, or forwards the estimate, your phone gets a push notification — even if you’re in another app. iPhone users add RoadMode to their Home Screen first (Apple’s rule for web push); Android works right away.
What happens when a customer leaves low feedback?
You’re alerted instantly so you can make it right before it becomes public. Every customer is also shown the Google review option — we don’t gate reviews by rating, which keeps you compliant with Google’s policies and FTC rules. Great service plus fast recovery is what actually builds a review profile.
Do I need to upload my customer list?
No. You start one estimate at a time, from the truck, in about 20 seconds. Your data stays yours — full export anytime.
How does the free trial and billing work?
Pick a plan, start the 14-day trial through secure Stripe checkout — you won’t be charged until day 15, and you can cancel in one click before then. During the founding window, setup is done for you by the founder, included free.
Contact

Let’s look at your open quote follow-up.

Tell us how your shop currently follows up on estimates. We will show you whether RoadMode makes sense, what plan fits, and how to start without disrupting your current workflow.

☎
Call or text954-736-6970
✓
Private contactUse the secure form and receive a confirmation by email
◷
Best fitPlumbing, HVAC, electrical, and roofing shops with open estimates going quiet
◎
Service areaSouth Florida & remote nationwide
Get in touch 1 business day

Book a RoadMode walkthrough

No pressure. We’ll look at your quote follow-up process and show you where RoadMode fits.

Schedule Directly

We respond within one business day. Schedule directly at wrenchgrid.com/book-a-call/ if you want to pick a time now.

The quote is already out there.
Go get it back.

Every week without follow-up, another customer books the other shop. Start the trial today — one recovered job can cover months of RoadMode.

Start My 14-Day Live Trial

No contract · Cancel anytime · Founding 10 Implementation & Launch waived